This video demonstrates how to placed a call on hold, and then retrieve it again, on a Polycom VVX 250 phone.

Step by Step instructions:

  1. Press the Hold softkey.
  2. Press the Line key to retrieve the call.

    Tip: If multiple calls are on hold on a single line, use the arrow keys to switch between the calls then press the Resume softkey to retrieve the desired call. If more than two calls are on hold on a single key, an indication will appear on the display, for example “2/3” shows that this is the second call out of three calls.